FRONT DESK OFFICER (Lagos)
JOB REFERENCE: FRONT DESK OFFICER
Contract: 2 years
Deadline: Monday 24 February, 2017
Salary: N80,000 – N100,000 monthly
Play a key role in the organisation as he/she often presents the first impression of the organisation to the public and as such, has an objective of delivering friendly and efficient customer service and creating a warm and welcoming atmosphere.
- Answer phones and transfer to the appropriate staff member.
- Receive, sort and distribute incoming mail and messages.
- Have knowledge of staff movement in and out of the organisation at all times.
- Welcome visitors in person or on the telephone.
- Deal with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
- Direct visitors by maintaining employee and department directories; giving instructions. Greet public, clients and direct them to the correct staff member.
- Ensure security by following procedures: monitoring logbook & issuing visitor badges.
- Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.
- Minimum of OND degree.
- Must be under 28 years old
- Previous office experience in an office environment involving public contact is an advantage.
- Excellent interpersonal and communication skills.
- Creative problem-solver with ability to foster and develop others’ ideas as well as his/her own.
- Experience working on both small- and large-scale projects in a team-oriented environment.
- Excellent attention to detail and extremely organized.
Please send CV, cover letter and passport photo to firstname.lastname@example.org with job reference as email’s subject.
The Book Buzz Foundation is a non-governmental organisation whose main goals are three fold: to promote literacy, especially amongst children of school-going age; to develop reading spaces, and to organise literary and cultural events. In partnership with Africultures (France), this is an excellent opportunity to join a dynamic team as they embark on a two-year, EU-funded initiative called ‘Right to Write Project’. Over the two years, the project involves:
-Identifying, mentoring and publishing new writers from specific states in Northern Nigeria
-Identifying and training media specialists from specific states in Northern Nigeria
-Developing innovative ways of supporting teachers in the use of class readers in Northern Nigeria